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What is ERP?

ERP stands for “Enterprise Resource Planning”. The definition of enterprise resource planning is an integrated software solution used to manage a company’s resources. ERP systems integrate all business management functions, including planning, inventory/materials management, engineering, order processing, manufacturing, purchasing, accounting and finance, human resources, and more.

What are the benefits of an ERP System?

The benefits derived from ERP can far outweigh the costs of the system, providing that the system is selected carefully and is appropriate for your company from a feature, cost, and technology standpoint. Some of the benefits realized are:
• A single integrated system
• Streamlining processes and workflows
• Reduce redundant data entry and processes
• Establish uniform processes that are based on recognized best business practices
• Information sharing across departments
• Improved access to information
• Improved workflow and efficiency
• Improved customer satisfaction based on improved on-time delivery, increased quality, shortened delivery times
• Reduced inventory costs resulting from better planning, tracking and forecasting of requirements
• Turn collections faster based on better visibility into accounts and fewer billing and/or delivery errors
• Decrease in vendor pricing by taking better advantage of quotation comparison and tracking vendor performance
• Track actual costs of activities and perform activity-based costing
• Provide a consolidated picture of sales, inventory and receivables

An ERP system provides the solid operational backbone manufacturers and distributors need to improve the volume of production and fulfillment of orders while reducing costs. By optimizing your manufacturing and distribution operations with ERP, you’ll also be able to focus on new business opportunities.

Do I need a new ERP?

Below are the indications that you need a new ERP now:

  • Increasing customer complaints about poor service
  •  Using Manual and multiple systems for the same task
  • Failing to get accurate, up-to-date information for decision-making
  • Using handwritten notes as it’s easier to jot it down than use the current system
  • Having to enter the same data into more than one system
  • Inability to expand the business due to limitations of current information system
  • Lost or corrupted data
  • Dependency on others for completion of your task

How to choose right ERP?

Cost Benefit Analysis

The cost of ERP implementation versus the benefit derived post implementation is a critical factor for consideration. An ERP should help overcome the cost and continue to pay dividends for years to come.

Business Specific Requirements Implementation

Although the basic operation model is standard in every industry vertical, there are exceptions that make yours’ unique. An ERP should account for and cater to each exception and meet the precise requirements of your business.

Unrealistic Implementation Expectations

ERP sales representatives often understate the level of resources required to close the deal. Therefore, many companies fail to budget adequate time, money, resources and external consulting support to make the project successful.

Modules Selection

An ERP consists of multiple modules. However, a business should limit the scope of the implementation to the module(s) needed to meet its operational goals. An attempt to overachieve can lead to failure.

Cost of Implementation

ERP implementation can be a long and expensive process. Businesses should identify the deliverables and relevant cost implications for development and deployment of various modules along with the timeline. Cost of ownership of the required hardware system is a onetime expense, however the cost of upgradation and maintenance should be carefully considered as well. Additionally, salaries of IT managers and trained operators will remain a recurring cost.

Employee Feedback on the ERP

Your employees will be the key stakeholders impacted by the ERP implementation. Consequently, employees from every department should preview the product to ensure their respective requirements and concerns are addressed.

Selection of the ERP Vendor

Technology and business process implementation are generally the pillars to short list ERP vendors. However, the credibility of the vendor and testimonials to back the service quality should not be discounted.

Long Term Planning

Although the primary criteria for ERP selection will be the current business requirements, future enhancements and requirements should also be considered and relevant provision should be maintained in the ERP.

Post Implementation Support

A lot of issues arise once an organization starts using the implemented ERP system. Unless the issues are addressed appropriately and in a timely manner, the ERP cannot function smoothly.

WHY EXCEED ERP?

  • Modern methods and advantages
  • High development technique for business management software
  • Full support for all database engines
  • Available On-Cloud and On-Premise
  • Usable and very distinguished system
  • Web 2.0 compatible user interface
  • Adjustable Menus and screens
  • Bilingual system
  • Support Gregorian and Hijri calendars
  • Compatible with all operating systems
  • Integration and correlation between all system modules
  • Usable report designer with high technique
  • consolidate all your companies in one database
  • Full support for barcode reader
  • Support tablets and manual devices
  • support for time attendance machines
  • Working with continuous inventory style
  • Powerful and secure users’ authority’s system
  • Notifications via e-mails and SMS
  • Inquiry system and smart search
  • Powerful and effective monitoring for users
  • Import and export files from and to Excel
  • Mature workflow system
  • Modern technique for linking remote branches

How long will it take to implement EXCEED ERP?

We are proud to say that our implementation process is fastest in the Kuwait today. Our on-time implementation guarantees go-live in just thirty working days.

What Hardware and Software is recommended for EXCEED ERP Software?

For Server

Processor – Intel Xeon processor, 2.xx Ghz or faster

RAM – Minimum 32GB RAM

Hard Disk – Minimum – 25 GB free space SSD

Operating System – Microsoft Windows Server 2012 (64 bit) or later – Microsoft SQL 2012 or later

For Client

Processor – Intel Core i3 processor, 2.xx Ghz or faster

RAM – Minimum 4 GB RAM

Hard Disk – Minimum 10 GB free space

Operating system – Microsoft Windows 7 (32 or 64 bit) or later

Will EXCEED ERP provide ERP training to my employees?

Yes, as a mandatory step in the implementation methodology, EXCEED ERP provides training to your employees.

At EXCEED ERP we have also developed Training Videos where functionality and modules are explained in details, such videos are very well accepted and appreciated by our existing users.

How EXCEED ERP team supports the product after implementation?

It is helps to provide on-time, on target support to our all customers irrespective of where their branches or offices are located. Also, our consultants can connect on your server on real time for any kind of support required or maintenance.

We offer annual maintenance programs that include technical support for your ERP system, or we can provide technical support on an individual incident basis.

EXCEED ERP technical support staff is available to assist you with questions throughout the day, either by telephone or electronically.

What is the future vision of EXCEED ERP?

EXCEED ERP has taken it upon itself to follow modern systems and keep up with the technical challenges, therefore EXCEED ERP has been developed by the programming language JAVA that works on any operating system. EXCEED ERP also works on most databases in addition to the possibility of working on tablet devices and mobile phones. We believe that modernization and changes are one of the key features in the software industry, so we are developing according to the business required for the Arab market and new technologies that we must deal with.

Does EXCEED ERP system provide the features of multinational systems like Oracle or MS Dynamics?

EXCEED ERP has taken a time before designing the system to be acquainted with the competitive systems, and then chose the proper features. While implementing the program, you will notice that you have to define a legal entity firstly, and then define departments, branches, sectors, and others in addition to define the authorities of these sections, and their users like the multinational systems.

Does EXCEED ERP provide data backup service automatically, and what if there was loss of data?

EXCEED ERP advices customers to take a database backup periodically. SQL server for example, allows users to make a database backup at specific times periodically. Customer will take the risk if he does not follow this approach.

We have started another business in addition to the main business. Does EXCEED ERP support other systems?

EXCEED ERP currently supports financial, manufacturing, service, maintenance, real estate, job orders, and other systems. Contact the nearest Branch of EXCEED ERP to ask the required system; however, EXCEED ERP does not mind creating a new module to meet the customer requirements.

I have many branches; can I link these branches with EXCEED ERP?

The system provides an effective mechanism to link all customer branches to each other and monitor the cash flows, balances, and quantities in all branches in order to have identical databases in all branches.

After the end of warrantee period, can you support me?

Yes, after the end of warrantee period, the customer can request a service agreement to have a technologies support and acquire new releases.</span>

Does EXCEED ERP provide free releases for new enhancements and bug fixes?

Yes, developer company launches new releases for EXCEED ERP systems including fixing for discovered defects and required enhancements. Customers within a warrantee period or service agreement can periodically download these releases

If I discover a system bugs, will it be immediately fixed?

You can inform the company by the discovered bug, and if it is actually bug, the development company will fix this bug in a next release; however, EXCEED ERP company is committed not disrupt the customer, where this bug will be fixed immediately in case the client is disabled from work.

if I start working with EXCEED ERP, then I discover that I need other features, what will happen?

EXCEED ERP is a Customizable Readymade application which allows user to implement the system according to the work requirements. Most required features may be supported by EXCEED ERP implementers via the options of the system; however, if the required features are not supported, you can Contact with EXCEED ERP company to order the required enhancements, and it will be considered by EXCEED ERP according to its notability and customers’ needs; consequently, required enhancements may be provided in a next release.

I already have a system and want to transfer to EXCEED ERP. Do you provide data transfer service from my system to EXCEED ERP?

Yes, we can transfer your master data upon installing EXCEED ERP within a short time. All we need is the capability of exporting data from your system to Excel, and then, we can import this data to EXCEED ERP. Technical support stuff will help you in this point.

Can I login to the system outside the enterprise?

EXCEED ERP is a web-based application. You just have to enter the server address and login using your database and password in order to achieve your tasks. Moreover, you can login to the system via the tablet, mobile as EXCEED ERP is compatible with these techniques.

What are the databases EXCEED ERP supports?

EXCEED ERP supports most of databases like SQL server, Oracle, MySQL, Sybase.

What are the operating systems EXCEED ERP supports?

EXCEED ERP supports most of operating systems like Windows, Linux, MAC OSX.

What are the technologies used for EXCEED ERP systems?

The used technologies are as follows:

Database: SQL Server, Oracle, MySQL

Backend: Java, Spring (https://spring.io/), Hibernate (http://hibernate.org/)

Report Designer: Jasper studio (http://community.jaspersoft.com/project/jaspersoft-studio)

Frontend: GWT (http://www.gwtproject.org/)

We have hired new employees. Could we ask a training for these employees as we have neither time nor qualified trainers?

Yes, you can contact the nearest EXCEED ERP branch, and ask an additional training in order to have information about the fee of required training with determining a proper schedule.

May the customer increase the system users there after?

Yes, customer can increase the number of the system users at any time. Contact your nearest branch of EXCEED ERP to have information about the fee required to increase the users number.

Does the price include training and implementation services?

Yes, the price includes installation, implementation, and training services. EXCEED ERP is committed to implement the system to meet the customer requirements and train the customer stuff according to a planned schedule.

Does EXCEED ERP system provide the features of multinational systems like Oracle or MS Dynamics?

EXCEED ERP has taken a time before designing the system to be acquainted with the competitive systems, and then chose the proper features. While implementing the program, you will notice that you have to define a legal entity firstly, and then define departments, branches, sectors, and others in addition to define the authorities of these sections, and their users like the multinational systems.

Does EXCEED ERP provide data backup service automatically, and what if there was loss of data?

EXCEED ERP advices customers to take a database backup periodically. SQL server for example, allows users to make a database backup at specific times periodically. Customer will take the risk if he does not follow this approach.

We have started another business in addition to the main business. Does EXCEED ERP support other systems?

EXCEED ERP currently supports financial, manufacturing, service, maintenance, real estate, job orders, and other systems. Contact the nearest Branch of EXCEED ERP to ask the required system; however, EXCEED ERP does not mind creating a new module to meet the customer requirements.

I have many branches; can I link these branches with EXCEED ERP?

The system provides an effective mechanism to link all customer branches to each other and monitor the cash flows, balances, and quantities in all branches in order to have identical databases in all branches.

Can I login to the system outside the enterprise?

EXCEED ERP is a web-based application. You just have to enter the server address and login using your database and password in order to achieve your tasks. Moreover, you can login to the system via the tablet, mobile as EXCEED ERP is compatible with these techniques.

What are the databases EXCEED ERP supports?

EXCEED ERP supports most of databases like SQL server, Oracle, MySQL, Sybase.

What are the operating systems EXCEED ERP supports?

EXCEED ERP supports most of operating systems like Windows, Linux, MAC OSX.

What are the technologies used for EXCEED ERP systems?

The used technologies are as follows:

Database: SQL Server, Oracle, MySQL

Backend: Java, Spring (https://spring.io/), Hibernate (http://hibernate.org/)

Report Designer: Jasper studio (http://community.jaspersoft.com/project/jaspersoft-studio)

Frontend: GWT (http://www.gwtproject.org/)

What is ERP?

ERP stands for “Enterprise Resource Planning”. The definition of enterprise resource planning is an integrated software solution used to manage a company’s resources. ERP systems integrate all business management functions, including planning, inventory/materials management, engineering, order processing, manufacturing, purchasing, accounting and finance, human resources, and more.

What are the benefits of an ERP System?

The benefits derived from ERP can far outweigh the costs of the system, providing that the system is selected carefully and is appropriate for your company from a feature, cost, and technology standpoint. Some of the benefits realized are:
• A single integrated system
• Streamlining processes and workflows
• Reduce redundant data entry and processes
• Establish uniform processes that are based on recognized best business practices
• Information sharing across departments
• Improved access to information
• Improved workflow and efficiency
• Improved customer satisfaction based on improved on-time delivery, increased quality, shortened delivery times
• Reduced inventory costs resulting from better planning, tracking and forecasting of requirements
• Turn collections faster based on better visibility into accounts and fewer billing and/or delivery errors
• Decrease in vendor pricing by taking better advantage of quotation comparison and tracking vendor performance
• Track actual costs of activities and perform activity-based costing
• Provide a consolidated picture of sales, inventory and receivables

An ERP system provides the solid operational backbone manufacturers and distributors need to improve the volume of production and fulfillment of orders while reducing costs. By optimizing your manufacturing and distribution operations with ERP, you’ll also be able to focus on new business opportunities.

Do I need a new ERP?

Below are the indications that you need a new ERP now:

  • Increasing customer complaints about poor service
  •  Using Manual and multiple systems for the same task
  • Failing to get accurate, up-to-date information for decision-making
  • Using handwritten notes as it’s easier to jot it down than use the current system
  • Having to enter the same data into more than one system
  • Inability to expand the business due to limitations of current information system
  • Lost or corrupted data
  • Dependency on others for completion of your task

How to choose right ERP?

Cost Benefit Analysis

The cost of ERP implementation versus the benefit derived post implementation is a critical factor for consideration. An ERP should help overcome the cost and continue to pay dividends for years to come.

Business Specific Requirements Implementation

Although the basic operation model is standard in every industry vertical, there are exceptions that make yours’ unique. An ERP should account for and cater to each exception and meet the precise requirements of your business.

Unrealistic Implementation Expectations

ERP sales representatives often understate the level of resources required to close the deal. Therefore, many companies fail to budget adequate time, money, resources and external consulting support to make the project successful.

Modules Selection

An ERP consists of multiple modules. However, a business should limit the scope of the implementation to the module(s) needed to meet its operational goals. An attempt to overachieve can lead to failure.

Cost of Implementation

ERP implementation can be a long and expensive process. Businesses should identify the deliverables and relevant cost implications for development and deployment of various modules along with the timeline. Cost of ownership of the required hardware system is a onetime expense, however the cost of upgradation and maintenance should be carefully considered as well. Additionally, salaries of IT managers and trained operators will remain a recurring cost.

Employee Feedback on the ERP

Your employees will be the key stakeholders impacted by the ERP implementation. Consequently, employees from every department should preview the product to ensure their respective requirements and concerns are addressed.

Selection of the ERP Vendor

Technology and business process implementation are generally the pillars to short list ERP vendors. However, the credibility of the vendor and testimonials to back the service quality should not be discounted.

Long Term Planning

Although the primary criteria for ERP selection will be the current business requirements, future enhancements and requirements should also be considered and relevant provision should be maintained in the ERP.

Post Implementation Support

A lot of issues arise once an organization starts using the implemented ERP system. Unless the issues are addressed appropriately and in a timely manner, the ERP cannot function smoothly.

WHY EXCEED ERP?

  • Modern methods and advantages
  • High development technique for business management software
  • Full support for all database engines
  • Available On-Cloud and On-Premise
  • Usable and very distinguished system
  • Web 2.0 compatible user interface
  • Adjustable Menus and screens
  • Bilingual system
  • Support Gregorian and Hijri calendars
  • Compatible with all operating systems
  • Integration and correlation between all system modules
  • Usable report designer with high technique
  • consolidate all your companies in one database
  • Full support for barcode reader
  • Support tablets and manual devices
  • support for time attendance machines
  • Working with continuous inventory style
  • Powerful and secure users’ authority’s system
  • Notifications via e-mails and SMS
  • Inquiry system and smart search
  • Powerful and effective monitoring for users
  • Import and export files from and to Excel
  • Mature workflow system
  • Modern technique for linking remote branches

What is the future vision of EXCEED ERP?

EXCEED ERP has taken it upon itself to follow modern systems and keep up with the technical challenges, therefore EXCEED ERP has been developed by the programming language JAVA that works on any operating system. EXCEED ERP also works on most databases in addition to the possibility of working on tablet devices and mobile phones. We believe that modernization and changes are one of the key features in the software industry, so we are developing according to the business required for the Arab market and new technologies that we must deal with.

We have started another business in addition to the main business. Does EXCEED ERP support other systems?

EXCEED ERP currently supports financial, manufacturing, service, maintenance, real estate, job orders, and other systems. Contact the nearest Branch of EXCEED ERP to ask the required system; however, EXCEED ERP does not mind creating a new module to meet the customer requirements.

if I start working with EXCEED ERP, then I discover that I need other features, what will happen?

EXCEED ERP is a Customizable Readymade application which allows user to implement the system according to the work requirements. Most required features may be supported by EXCEED ERP implementers via the options of the system; however, if the required features are not supported, you can Contact with EXCEED ERP company to order the required enhancements, and it will be considered by EXCEED ERP according to its notability and customers’ needs; consequently, required enhancements may be provided in a next release.

May the customer increase the system users there after?

Yes, customer can increase the number of the system users at any time. Contact your nearest branch of EXCEED ERP to have information about the fee required to increase the users number.

Does the price include training and implementation services?

Yes, the price includes installation, implementation, and training services. EXCEED ERP is committed to implement the system to meet the customer requirements and train the customer stuff according to a planned schedule.

How long will it take to implement EXCEED ERP?

We are proud to say that our implementation process is fastest in the Kuwait today. Our on-time implementation guarantees go-live in just thirty working days.

What Hardware and Software is recommended for EXCEED ERP Software?

For Server

Processor – Intel Xeon processor, 2.xx Ghz or faster

RAM – Minimum 32GB RAM

Hard Disk – Minimum – 25 GB free space SSD

Operating System – Microsoft Windows Server 2012 (64 bit) or later – Microsoft SQL 2012 or later

For Client

Processor – Intel Core i3 processor, 2.xx Ghz or faster

RAM – Minimum 4 GB RAM

Hard Disk – Minimum 10 GB free space

Operating system – Microsoft Windows 7 (32 or 64 bit) or later

I already have a system and want to transfer to EXCEED ERP. Do you provide data transfer service from my system to EXCEED ERP?

Yes, we can transfer your master data upon installing EXCEED ERP within a short time. All we need is the capability of exporting data from your system to Excel, and then, we can import this data to EXCEED ERP. Technical support stuff will help you in this point.

Will EXCEED ERP provide ERP training to my employees?

Yes, as a mandatory step in the implementation methodology, EXCEED ERP provides training to your employees.

At EXCEED ERP we have also developed Training Videos where functionality and modules are explained in details, such videos are very well accepted and appreciated by our existing users.

How EXCEED ERP team supports the product after implementation?

It is helps to provide on-time, on target support to our all customers irrespective of where their branches or offices are located. Also, our consultants can connect on your server on real time for any kind of support required or maintenance.

We offer annual maintenance programs that include technical support for your ERP system, or we can provide technical support on an individual incident basis.

EXCEED ERP technical support staff is available to assist you with questions throughout the day, either by telephone or electronically.

After the end of warrantee period, can you support me?

Yes, after the end of warrantee period, the customer can request a service agreement to have a technologies support and acquire new releases.</span>

Does EXCEED ERP provide free releases for new enhancements and bug fixes?

Yes, developer company launches new releases for EXCEED ERP systems including fixing for discovered defects and required enhancements. Customers within a warrantee period or service agreement can periodically download these releases

If I discover a system bugs, will it be immediately fixed?

You can inform the company by the discovered bug, and if it is actually bug, the development company will fix this bug in a next release; however, EXCEED ERP company is committed not disrupt the customer, where this bug will be fixed immediately in case the client is disabled from work.

I already have a system and want to transfer to EXCEED ERP. Do you provide data transfer service from my system to EXCEED ERP?

Yes, we can transfer your master data upon installing EXCEED ERP within a short time. All we need is the capability of exporting data from your system to Excel, and then, we can import this data to EXCEED ERP. Technical support stuff will help you in this point.

We have hired new employees. Could we ask a training for these employees as we have neither time nor qualified trainers?

Yes, you can contact the nearest EXCEED ERP branch, and ask an additional training in order to have information about the fee of required training with determining a proper schedule.

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